As the United Kingdom mourns the loss of the Queen’s husband the Duke of Edinburgh, who passed away on Friday at Windsor, the BBC earlier adjusted its programming to commemorate the nation’s longest-serving consort.
Not everyone was happy when the BBC postponed the MasterChef final on Friday and dedicate over 24 hours of broadcasting to blanket coverage of Prince Philip’s death, with the channel eventually setting up and then deleting an online complaints form for frustrated viewers.
When Buckingham Palace confirmed the duke’s passing on 9 April, BBC One and BBC Two cleared the air to run specials about the late Queen’s husband until the programming schedule went back to normal at 2 pm on Saturday.
But according to the corporation, during this time of mourning, they were flooded with “complaints about too much TV coverage of the death of HRH Prince Philip, Duke of Edinburgh,” prompting the BBC to set up the now deleted special online form on its website to deal with the avalanche of grievances.
“Please enter your email address below to register a complaint about this – we’ll then send you the BBC’s response as soon as it is available,” the form read, according to a screenshot shared by the Daily Mail.
As of 11 April, it was taken down; according to the Guardian, there’s nothing unusual about dealing with a large volume of complaints by temporarily issuing such a form.
The BBC hasn’t revealed the extent of discontent over the cancellation of EastEnders and Gardeners’ World during the weekend, as well as its decision not to air the England women’s football team’s international friendly against France on 9 April.